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Documentation and Support Resources:
| For Students |
For Faculty/Staff |
For All |
| O365 Help - Office 365 is a web-based service by Microsoft that provides students with Email/Calendar access, Office Web Apps, and much more. |
Accessing Your Computer - Learn to access your computer from home using Virtual Private Network (VPN) and Remote Desktop Connection (RDP). Setup instructions for office computer and home computer are included. |
IT Security - Staying knowledgeable about emerging IT security threats will help keep your data and identity safe. |
| Azure Dev Tools for Teaching - University of Houston-Downtown students have access to Azure Dev Tools for Teaching (formerly Imagine) program. Software provided through Azure Dev Tools includes Microsoft developer and designer tools at no cost to UHD students. |
Changing Preferred Name - Change your preferred name in the Peoplesoft System. |
Wireless Printing - Wireless printers are located in various locations throughout campus. You must have available funds in your print account to print using the wireless system. |
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Long Distance Code Instructions - This quick reference guide will give you an overview of how to use your Forced Authorization Code (FAC) for making domestic and international long distance calls. |
Log into LINUX using Putty or Oracle SQL - The instructions show you how to access your Linux account so you can post a personal webpage. |
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Insight Classroom Management - The Insight console is a classroom management tool that allows instructors to blank or view student screens and much more from the convenience of the instructor workstation. |
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iPhone Faculty & Staff - Set up UHD Exchange mail on your iPhone. |
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Additional Information:
If you have questions or need further assistance, please email itservicedesk@uhd.edu or submit a request via our Service Portal.
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