How to Add Another Device to Duo

Tags duo
Purpose:

Steps to add another device to Duo.

How to Fix:

Method 1: Through AccessUHD

  1. Log into AccessUHD.
  2. At the Duo prompt, select Other optionsUploaded Image (Thumbnail) 
  3. Select Manage devicesUploaded Image (Thumbnail) 
  4. Select an authentication method. Uploaded Image (Thumbnail) Uploaded Image (Thumbnail) 
  5. Select Add a deviceUploaded Image (Thumbnail)
  6. Choose how you want to enroll your new device:
  • Duo Mobile: Recommended if you prefer to use the Duo Mobile app for authentication. 
  • Phone Number: Recommended if you prefer to receive text message passcodes or if your device cannot use the Duo Mobile app. Uploaded Image (Thumbnail)
    Once enrollment is complete, the new device will appear as an option. Uploaded Image (Thumbnail)

Method 2: Through the Duo Device Management Portal

  1. Log into the Duo Device Management Portal.
  2. Choose an authentication method. Uploaded Image (Thumbnail)
  3. Select Add another deviceUploaded Image (Thumbnail)
  4. Select the type of device you are adding (We are adding a new phone in this example) > ContinueUploaded Image (Thumbnail)
  5. Enter the new phone number > select ContinueUploaded Image (Thumbnail)
  6. Select Text me > Verify > ContinueUploaded Image (Thumbnail)
    Once verification is complete, the new device will appear as an option. Uploaded Image (Thumbnail) 
Q&A:
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