How to Add a Shared Mailbox in Outlook

Outlook Mailbox

Purpose:

Steps taken to add a shared mailbox in Outlook.

How to:

New Outlook

In the left pane, right-click your account > select Add shared folder or mailbox.
Enter the shared email address > select Continue.

Classic Outlook

Select File.
Select Account Settings > Account Settings.
Select the Email tab > double-click on your account.
Select More Settings.
Select the Advanced tab > next to Open these additional mailboxes:, select Add.
Enter the shared email address > select OK.
Select Apply > OK.