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Purpose:
Steps taken to add a shared mailbox in Outlook.
How to:
New Outlook
- In the left pane, right-click your account > select Add shared folder or mailbox.
- Enter the shared email address > select Continue.
Classic Outlook
- Select File.
- Select Account Settings > Account Settings.
- Select the Email tab > double-click on your account.
- Select More Settings.
- Select the Advanced tab > next to Open these additional mailboxes:, select Add.
- Enter the shared email address > select OK.
- Select Apply > OK.
Additional Information:
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