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Purpose:
This document describes the steps necessary to prepare your home computer, and how to get connected using Virtual Private Network (VPN) and Remote Desktop Connection (RDP) software.
How to:
Important First Steps
- Make sure your UHD PC is on.
- Know the name of your UHD Windows PC.
- Click start>settings>system>about
- Write down your full computer name
Prepare your Home Computer
In order to access your UHD computer, you must first install a VPN client on your home computer.
Install VPN Client
- Visit our Online Software Download page.
- Download the appropriate VPN client and installation instructions for your operating system.
- Follow the installation instructions to complete the VPN setup.
Get Connected
Now that your PC has a VPN client, you will only need to follow the steps below to connect each time.
Establish a VPN connection
- Go to the Start menu and under All Programs locate the VPN software that you installed. The Palo Alto VPN client is listed as Global Protect.
- Type in your UHD user name and password.
- Click on Connect.
- Follow any Duo instructions for two-factor authentication.
- You should get a message in your system tray (bottom right-hand corner) that your VPN connection has been established.
Login Using Remote Desktop Connection
- Go to Start > All Programs > Accessories > Remote Desktop Connection.
- Type in your UHD computer name.
- Click Connect.
- Click Yes.
- The login screen to your UHD office computer should be visible. Proceed to login as you would when on campus.
(***Note: You may need to add UHD\ in front of your user name to log in).
Additional Information:
If you have questions or need further assistance, please email itservicedesk@uhd.edu or submit a request via our Service Portal.
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