Keyboard and/or Mouse not working

Purpose:

User is reporting that the Keyboard and/or mouse not working on a docking station after connecting the laptop.

How to Fix:
  1. Have the user unplug the keyboard and/or mouse from the docking station and then re-connect it.

(The connection for the keyboard and mouse should be on the same side of the docking station)

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Additional Information:

Need additional information or assistance? Contact the itservicedesk@uhd.edu

Q&A:
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